SOCHI, March 29 - RAPSI. Human Rights Commissioner Vladimir Lukin presented his report on human rights in Russia in 2012 to President Vladimir Putin and drew his attention to several key areas.

Lukin said he had received approximately 50,000 letters, including around 35,000 complaints.

When asked about cooperation with authorities, Lukin said: "A commissioner rarely encounters a rude answer or a flat no. But it is infrequent - rarer than we would like - for our complaints to be given proper attention."

"I feel there is some carelessness in the way officials react to what we have to say in connection with peoples' complaints. And it would be nice if this percentage were to increase," Lukin said.

The commissioner said that this figure is no lower than the figures human rights commissioners get in other nations.

"We have long wanted to suggest that we send reports to governors, and you could work through the Presidential Executive Office to recommend that the governors respond to complaints coming from their regions," Lukin said.

Putin said he fully agreed with the ombudsman. "I hope that the governors will hear us after today's meeting. And the Presidential Executive Office will send that signal during corresponding meetings," he said.

According to Lukin's statistics, the Central and Volga federal districts had generated the greatest number of complaints.