Russian consumer market prices to be constantly monitoredRussia is introducing constant monitoring of prices for consumer goods and services. This decision was approved by the government of the Russian Federation.12:42 09.03.2021
Representatives of BRICS Supreme Courts to discuss consumer rights protection issuesRepresentatives of Supreme Courts of countries being the members of BRICS are to meet in Moscow in order to discuss problems relating to protection of interests of economic entities by means of administrative proceedings and rights of consumers in the current economic environment.15:18 02.09.2020
Bill tightening penalties for cheating customers reaches State DumaLawmakers from A Just Russia political party, Sergei Mironov and Oleg Nilov, have submitted to the State Duma a bill tightening penalties for deception of customers.12:57 11.03.2016
Russian retailer deceived customers by selling cheese under Austrian brandRussian retail chain Perekrestok was deceiving its customers by selling cheese produced in Russia under Austrian trademark and raising its price twice, Moscow Commercial Court ruled on Wednesday.16:21 02.12.2015
McDonalds ordered to pay $4,800 for coffee spilled on childMoscow's Tverskoi District Court has ruled that McDonalds pay 320,000 rubles ($4,800) in a lawsuit by a Moscow resident whose three-year-old daughter was burned by spilled coffee at a McDonald’s restaurant.17:35 18.09.2015
Price indication bill reaches Russian parliamentA bill that would forbid price indication in Russian shops in foreign currency has been submitted to the lower house of parliament, the State Duma.11:37 07.04.2015
Prime Minister Medvedev orders travel agencies auditedPrime Minister Dmitry Medvedev announced that he ordered an audit of travel companies. The goal is that those that do not have sufficient cash flow will be excluded from the travel agency registry.20:23 04.08.2014
Italian consumer unions sue Suarez for World Cup debacleThe association of Italian consumer rights unions, the Codacons, has filed a lawsuit against Uruguayan striker Luis Suarez for “assault,” Football Italia announced.11:01 07.07.2014
Consumer protection NGO's lawsuit against CATV networks to be heard on Apr. 8Moscow's Savyolovsky District Court on April 8 will consider a lawsuit filed by the Consumer Rights Protection Society against several cable networks that suspended Russian TV channel Dozhd after a controversial World War II poll was posted on the channel's website.12:22 13.03.2014
Russian lawmakers move to ban fine print in contractsA Just Russia party lawmaker Oleg Mikheev submitted a bill proposing a ban on fine and unintelligible print in contracts.15:24 26.11.2013
McDonald's fined $3,000 for breaking sanitation standards in St. PetersburgA court in St. Petersburg has granted the claim filed by Russia’s sanitation and consumers rights watchdog, Rospotrebnadzor, and fined McDonald's 100, 000 rubles (app. $3,000) for breaking sanitary standards.17:41 01.08.2013
Russia may increase fivefold fine for misleading consumersThe State Duma will consider a bill raising the fine for misleading consumers fivefold in the first reading on March 19.17:35 15.03.2013
Yekaterinburg restaurant that refused disabled customer must pay $3,000A Yekaterinburg court has held in favor of Alexander Mokin, a wheelchair user who sought $3,000 from a restaurant which refused to serve him, on the alleged basis that his appearance could make other diners uncomfortable.12:39 19.07.2012
Consumer protection lawsuits grow in number in RussiaThe number of consumer protection lawsuits is steadily growing, Gennady Onishchenko, the head of the consumer rights watchdog (Rospotrebnadzor), said on Tuesday.15:38 19.06.2012
Aeroflot ready to settle dispute on 30-hour flight delay in USAlmost all Russians, who submitted lawsuits to a U.S. court over a 30-hour flight delay in 2010, agreed to settle the dispute out of court.12:28 26.03.2012
McDonald's wins consumer rights suitThe Tverskoy District Court of Moscow held in favor of McDonalds in a case brought by Russia's Consumer Rights Protection Society's lawsuit.10:03 16.03.2012
Russian mobile operator still faces suit over text messages leakThe Moscow City Court will hear on March 3 the Consumer Union's appeal against termination of its lawsuit against Megafon mobile service provider over massive text messages leak.11:16 22.02.2012
Consumer Protection Society sues McDonald's for hiding product informationThe Consumer Rights Protection Society has filed a lawsuit against McDonald's for concealing products information.14:27 16.01.2012